Coronavirus / COVID-19: Keeping Our Community Safe

Date: 04/06

To Our Community,

We thank our community for  trusting us  with all your eye care needs for the past 22 years

 

We want to let you know that your health and safety is our top priority.

Our commitment to you remains to make transparent and thoughtful choices rooted in our mission of providing 20/20 vision and keeping the best interest of our patients first. 

We realize what we do is critical for your everyday life, and we are committed to standing by you in this uncertain time.

 

Please review our guidelines + processes during COVID-19 below:

Urgent treatment only

We're Open

Patients who decide they urgently need to get an eye procedure done, we're here to serve you. We're open for limited hours

  • Lahore branch: 10 AM to 9 PM | Monday to Saturday

  • Karachi branch:  10 AM to 5 PM | Monday to Saturday

Appointment Only 

Limited time slots available each day

It is mandatory for patients to book an appointment before visiting or else they will not be entertained. You can book an appointment online or by calling us: 

  • Lahore branch: 042-35868844, 042-35869944

  • Karachi branch:  021-35864497, 021-35864498, 0321-2060344

Patient Instructions

Protocol during COVID-19

Patients are instructed to stick to the appointment time slot assigned to them. If you are more than 10 minutes late, your appointment will, unfortunately, be canceled. This is to adhere to the social distancing protocol.

Only 6 patients will be allowed inside the building at any given time.

Please get a face-mask before your confirmed appointment. Only patients who are wearing a face-mask are allowed to enter our facilities. This is for everyone's health safety.

Travel to Laser Vision Centre

Crossing through security checkpoints

Each patient is provided 2 official letters (one for day of treatment and the other for follow-up visit) to make it easier for them to pass through security checkpoints within the city.

Laser Vision Centre's Precautionary Measures

  • At any given time, only 6 patients will be allowed on the premises. 

  • Our staff is limited and everyone is wearing PPE kits for their own and the patient's protection

 

  • All surfaces in our office including counter-tops, tables and doorknobs are cleaned after EVERY use

  • It is mandatory for each patient and their attendant to bring their own face-masks and to wear these throughout their visit to Laser Vision Centre. 

  • It is mandatory for each patient and their attendant tdisinfect their hands using the hand-sanitizer provided at the entrance before they enter the premises.

  • The entire staff of Laser Vision Centre has been educated in detail about COVID-19 and the precautions they should take to protect themselves and those around them. 

  • To reduce face-to-face contact, the Laser Vision Centre staff has been instructed to rely on intercom to communicate within the office and to meet face-to-face only when necessary.  

  • Each staff member has been provided 2 face-masks: one to wear within the office and one to wear outside the office

  • To ensure maximum protection, the staff is instructed to select and separate 2 or 3 pairs of clothes and shoes which they will wear to Laser Vision Centre on different days. These 2 or 3 pairs of clothes and shoes should be kept separate from other clothes and should be disinfected/washed regularly when staff reaches home. 

  • Both the staff members and incoming patients are strongly urged to immediately report if they notice any symptoms of Coronavirus. This is for the health and safety of the community. 

  • All staff members have been instructed to eat their lunch separately and the kitchen/eating area has been closed for the time being. 

  • Reading material including newspapers and magazines have been temporarily removed from the waiting area to reduce common use items.

Coronavirus is affecting all of us in unprecedented ways. 

 

The virus spreads rapidly. The current treatment for coronavirus is to provide supportive care in the intensive care unit environment. 

However, a sudden surge in Coronavirus cases means that people will die because there won’t be enough hospital beds or ventilators to keep them alive. 

Therefore, our best course of action is to Flatten the Curve to avoid reaching the maximum health care capacity. 

Please read more on this here

The best way to Flatten the Curve is to

  1. Stay at home

  2. Practice social distancing (stay at least 6 feet away from each other)

  3. Wear a face mask 

  4. Actively wash your hands 

  5. Avoid contact

We’re playing our part in ensuring you are aware of all the facts about Coronavirus / COVID-19. Please read our comprehensive blog here. 

 

We are committed to standing by you during this time.

 

Our website remains live 24/7 and we will continue to provide you with exceptional customer service via phone, email, text message, social media, and live chat.


We thank you for your patience and understanding during this extraordinary time. Please continue to follow local and federal guidelines for remaining safe and healthy.

 

Best,
Team Laser Vision